Warehouse Specialist

PIH currently has implementation programs in Haiti, Rwanda, Lesotho, Liberia, Malawi, Peru, Mexico, Russia, Sierra Leone and Navajo Nation. Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world. 

Our Work In Sierra Leone:

Partners In Health (PIH) began supporting the government of Sierra Leone in response to the Ebola epidemic in October 2014. Recognizing the large need for continued investments in the health system after Ebola, PIH is committed to long-term health system strengthening in support of the Ministry of Health and Sanitation (MOHS), guided by the same principles as our emergency response and our work around the world: public sector accompaniment, integrated and comprehensive services, social justice, nimbleness and flexibility, partnership, community ownership, and evidence-based interventions. In the aftermath of the epidemic, PIH is committed to supporting the delivery of comprehensive health services in Sierra Leone, from the community level to the health centre and to referral hospitals.

• Coordinate incoming warehouse requests from PIH-SL supported health facilities, ensuring timely and accurate processing. Organize and prioritize emergency and ad-hoc requests as needed.
• Maintain open and effective communication on order status by issuing pre-alerts and provisional delivery notes, and providing regular updates to requestors.
• Lead the receiving process for incoming shipments. Promptly report discrepancies to the Senior Supply Chain Manager and upload all relevant documentation to SharePoint.
• Adhere to all Standard Operating Procedures (SOPs) and warehouse process maps.
• Ensure appropriate separation of clinical and non-clinical items (e.g., cleaning agents, stationery, food supplies, etc.) to prevent cross-contamination and meet safety standards.
• Maintain compliant storage conditions for controlled substances, temperature-sensitive products, sterile supplies, and hazardous or flammable materials.
• Provide mentorship and training to junior staff and interns on warehouse workflows, OpenBoxes, storage best practices, and safety protocols.
• Record and investigate inventory discrepancies. Implement corrective and preventive actions based on root cause analysis.
• Manage removal from shelves and documentation of expired or damaged goods, and ensure reporting is completed in SharePoint.
• Ensure accurate recording of all transactions on bin/stock cards and timely updates in Open Boxes to support evidence-based decisions.
• Produce regular reports on warehouse operations to guide data-driven improvements.
• Support rollout of new warehouse process maps, tools, or standards and track their impact on efficiency and performance.
• Execute other tasks as assigned by the Senior Supply Chain Manager.
• Duct regular cycle counts of priority items to maintain inventory accuracy and improve stock reliability.
• Conduct regular cycle counts of priority items to maintain inventory accuracy and improve stock reliability.

• Certified Pharmacy Technician with a Diploma or Higher National Certificate from a recognized institution.
• Valid license from the Pharmacy Board of Sierra Leone.
• Minimum of 2 years’ experience in pharmaceutical warehousing, hospital stores, or health supply chain operations.
• Demonstrated experience using electronic inventory systems.

• Familiarity with health logistics SOPs
• Strong understanding of pharmaceutical inventory practices, cold chain, and controlled drug handling.
• Ability to interpret clinical needs and ensure effective communication with medical teams.
• Excellent organizational skills and attention to detail.
• Strong communication and interpersonal skills, especially in cross-functional collaboration.
• Competency in Microsoft Office and logistics software tools.
• Ethical and accountable in all warehouse operations.
• Mentorship skills and the ability to support junior staff development.
• Ability to work independently and under pressure in a dynamic environment.
• Willingness to work flexible hours, including weekends when necessary.

The successful candidate will receive appropriate training and must adhere to the organization’s safeguarding policies. Employment offers are contingent upon satisfactory references and screening checks, which may include criminal records and terrorism finance checks.

As a participant in the Inter-Agency Misconduct Disclosure Scheme, we request information from previous employers about any instances of sexual exploitation, abuse, or harassment. Additionally, Partners In Health Sierra Leone will share records of such misconduct with other agencies upon staff departure, ensuring transparency and accountability. By applying, candidates acknowledge and agree to these recruitment procedures